Shipping Policy
1. Introduction
Gujarat Sahitya Academy is committed to ensuring customer satisfaction with our book products. This Shipping Policy outlines the terms under which shipping is handled.
2. Scope
This policy applies to all book purchases made through the Gujarat Sahitya Academy website.
3. Processing Time
- All orders are processed within 2-3 business days.
- Orders are not shipped or delivered on weekends or holidays.
4. Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery estimates are as follows:
- Domestic Shipping: 5-7 business days
5. Shipment Confirmation
You will receive a shipment confirmation email once your order has shipped.
6. Customs, Duties, and Taxes
Gujarat Sahitya Academy is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
7. Damages
If a customer receives a damaged or defective book, they must contact us within 7 days of receipt at gsaacademybooks@gmail.com with details and photos of the damage or defect. We will provide a replacement or a full refund, including return shipping costs for the damaged or defective book.
8. Contact Information
For any questions or concerns regarding this policy, please contact us at:
- Gujarat Sahitya Academy
- Jawerchand Meghani Bhavan, Behind Krishi Bhavan, Sector 10-A, Gandhinagar - 382010.
- Email: gsaacademybooks@gmail.com
- Phone: 07923256797
9. Changes to This Policy
Gujarat Sahitya Academy reserves the right to modify this Shipping Policy at any time. Changes will be effective immediately upon posting on our website.
